Skip to main content Skip to footer

Application Tech Support Practitioner

Gurgaon Job No. atci-4369198-s1692976 Full-time
Apply Now

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Active Directory
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : BE or Equivalent

Role Description: Manage the Active Directory & Azure infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents with a focus on service restoration. Act as operations Leads who will support for all AD environments or automation incidents / requests. "Must Have Skills : On-Prem Microsoft Active Directory, DNS, DHCP, PKI, ADFS, Azure AD, AD connect, PowerShel Scripting, AD alerting/monitoring tools. Must have good analytical skills to maange & lead the shared delivery projects AD team with providing them SME L4 review & value adds. Should be leading all client conversations for new solutioning for existing or new client RFPs. Should have good experience around innovation & automations for clients." Good To Have Skills : Good knowledge about the other tools integrated with Active Directory. Job Requirements : Key Responsibilities : Proven expertise in designing and architecting domain consolidation projects. Design and architect a global Active Directory Infrastructure, including, design and implementation of Group Policy, domain consolidation for large scale organizations. Utilize logical problem solving to find creative solutions to problems in the environment on a broad scale. Plan and execute Active Directory Domain level upgrades. Plan and design Group Policy Objects as requested to ensure compliance of company policies for servers and user end-point devices. Work with stakeholders and other technical teams to collect business and technical requirements and design / deliver enterprise level solutions. Oversee the architecture and design of the global backup and recovery of Active Directory Collaborate and communicates with architects with internal departments and vendor partners Own and lead discussions in business and technical information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate. knowledge and worked on Active Directory schema management Knowledge on the replication process, workflow in details and should be able to explain the architecture Knowledge about troubleshooting ADDS/AD LDS Replication/Azure AD/ Azure AD Connect Understanding about Kerberos and KDC, types of tickets and should be able to explain how Kerberos authentication works how NTLM authentication works Understanding a network trace to troubleshoot Kerberos and NTLM issues Understand the structures in the Kerberos Authentication that are seen in the network trace Working knowledge of AD Federation Services(ADFS 2.0 & 3.0) Working knowledge of Certificate on ADFS/ADFS PRoxy Server Configure Relaying party trusts and management of claims. Perform full disaster recovery failover testing , ensuring ADFS Functionality in the event of a DR Situation Configure and manage AAD connect server Ensuring successfull sync to cloud. Technical Experience : 8+ years designing and managing multiple Active Directory Forests and Domains for a large, geographically dispersed enterprise  8+ years of experience administering DNS, WINS, DHCP and PKI "Must possess proven experience working with a large enterprise distributed computing environment. These experiences should include: Directory Services Infrastructure architect/design/support" Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units. In-depth knowledge of Active directory, ADFS, DFSR, DHCP, AD Certificates & DNS Installing, configuring and troubleshooting Terminal Server, ADFS and Azure Active Directory Installing, configuring and Troubleshooting Active Directory Cross Forest Experience in Scripting, VB script, PowerShell and Batch script Experience in group policies and troubleshooting and implementation In-depth knowledge of TCP/IP, SMB and Kerberos etc In-depth knowledge on DNS and DNS query, Zone Transfer etc In-depth knowledge on Active Directory Replication troubleshooting and hands on replication tool In-depth knowledge on Active Directory disaster recovery and backup solution. Basic troubleshooting on networking and other Microsoft products like Exchange, O365, etc Educational Qualification : Bachelor's Degree , MCSE: Server Infrastructure, MCSA: Windows Server 2016-19 Additional Information : Must have 10+ years of technical experience

Qualifications

BE or Equivalent

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

What people are saying about us

"Best Company to work with"

Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

MORE ACCENTURE INDIA RATINGS & REVIEWS

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.