Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : Cloud Network Operations
Minimum 2 year(s) of experience is required
Educational Qualification : Any degree 15 years of Full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of enterprise network operations. Your typical day will involve troubleshooting and resolving application issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve application issues reported by end-users. - Collaborate with cross-functional teams to investigate and resolve system incidents. - Monitor system performance and stability, proactively identifying and addressing potential issues. - Contribute to the improvement of system performance and stability. - Provide technical support and guidance to end-users. - Stay updated with the latest industry trends and technologies related to enterprise network operations. Professional & Technical Skills: - Must To Have Skills: Hands on experience in firewall configurations - Strong understanding of statistical analysis and machine learning algorithms. - Experience with data visualization tools such as Tableau or Power BI. - Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. - Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: - The candidate should have a minimum of 2 years of experience in Enterprise Network Operations. - This position is based at our Gurugram office. - Any degree with 15 years of Full-time education is required.