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Infra Tech Support Practitioner
Bengaluru
Job No. atci-4203403-s1620409
Full-time
Job Description
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Solarwinds Administration
Good to have skills : Red Hat OS Administration
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Work includes L1 and L2/ basic and intermediate level troubleshooting. - Ensure adherence to defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: Solarwinds Administration. - Good To Have Skills: Red Hat OS Administration. - Solid understanding of server and network infrastructure. - Experience in troubleshooting and resolving technical issues. - Knowledge of ITIL processes and procedures. Additional Information: - The candidate should have a minimum of 3 years of experience in Solarwinds Administration. - The JOB FAMILY GROUP is Information Technology Operations. - This position is based at our Bengaluru office.
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Solarwinds Administration
Good to have skills : Red Hat OS Administration
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Work includes L1 and L2/ basic and intermediate level troubleshooting. - Ensure adherence to defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: Solarwinds Administration. - Good To Have Skills: Red Hat OS Administration. - Solid understanding of server and network infrastructure. - Experience in troubleshooting and resolving technical issues. - Knowledge of ITIL processes and procedures. Additional Information: - The candidate should have a minimum of 3 years of experience in Solarwinds Administration. - The JOB FAMILY GROUP is Information Technology Operations. - This position is based at our Bengaluru office.
Qualifications
Graduate
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.