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SAP for Utilities Retail-IT Customer Service Representative
Pune
Job No. atci-4122186-s1612242
Full-time
Job Description
Project Role :
IT Customer Service Representative
Project Role Description :
Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration.
Must have skills :
SAP for Utilities Retail
Good to have skills :
SAP for Utilities Billing,SAP for Utilities Energy Data Management Device Management,SAP for Utilities InterCompany Data Exchange
Minimum
5 year(s) of experience is required
Educational Qualification :
15 years of fulltime education
Key Reponsibilities :
A:Work on continuous improvements / enhancements b: Support Key users / functional consultants on day-to day issues c: Work closely together with functional consultants and business key users d: Meet established KPIs set by the Delivery lead / Delivery manager e: Manage new developments and maintain the existing SAP Solution Handle utilities resources
Technical Experience :
A:SAP functional experience specializing in design and configuration of SAP ISU modules , B:Experience in Billing Master Data configuration Rates, RFG, Schemas, Rate categories, Operands etc , C:Proficient in Complex RTP, TOU, profiles, Smart meter , D: Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing
Professional Attributes :
A:Effective communication skills Good working knowledge of MS Excel and PowerPoint B:Ability to work independently with little supervision
Qualifications
NA
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.