Skill required: Marketing Operations - Content management
Designation: Digital Content Management Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The primary responsibility of this role is hands-on with SharePoint templates, web page updates and publishing. As a SharePoint Authoring analyst, you will be required to maintain the content on the internal knowledge center site used by staff to service customers by adding and updating content, graphics, and pre-defined page layouts. • Collaborate with client stakeholders and peers to create world-class customer experiences. • Co-ordinate with the Intake team to assess content authoring needs of a given project or initiative. • Manage the site on SharePoint - updating content, links, files, and lists. • Work alongside with the QA team to close any identified defects and variances in time. • Gain deeper understanding of SharePoint site to propose process optimization solutions. • Ensure accurate and timely delivery of change request as per committed timelines. • Graduate with 2-3 years of experience in Web development. • General knowledge of CMS tools like WordPress, SharePoint • Knowledge on components, templates, and workflows and able to validate web pages. • Experience of working in ticketing platforms like JIRA, Asana, Trello • Highly proficient in Microsoft Office applications including MS Excel • Experience in HTML, CSS is a plus but not mandatory. • Prior experience of working with UX, product & SEO teams The Content Management team focuses on organizing, categorizing, auditing and publishing content and information with the help of specific tools and channels, for use by different groups and individuals. They are also responsible for auditing and ensuring quality of online content by flagging risks and providing clear feedbacks on errors. The team is responsible for managing the content on websites, social media pages, email campaigns, and responses.
What are we looking for? •Web Content Management •Microsoft 365 SharePoint Online Development •Atlassian Jira •Quality Assurance (QA) •Adaptable and flexible •Problem-solving skills •Ability to meet deadlines •Commitment to quality •Adobe Experience Manager (AEM) Sites
Certifications: 77-419: Microsoft SharePoint 2013 - Microsoft
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts