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Bus & Technology Delivery Analyst
Chennai
Job No. aioc-s01514815
Full-time
Job Description
Skill required: Business Reporting & Governance - Reporting Analytics
Designation: Analyst
Qualifications:Any Graduation
Years of Experience:3 - 5 Years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Candidate who is good in excel and MIS reports are looked at for these skills You will be working on Microsoft SQL Server Reporting Services (SSRS) which is a server-based report generating software system from Microsoft that can be used to prepare and deliver a variety of interactive and printed reports.
What are we looking for? •Microsoft Excel •Chatbots •Data Analysis & Interpretation •Structured Query Language (SQL) •Microsoft SQL Server Integration Services SSIS •Ability to manage multiple stakeholders •Agility for quick learning •Collaboration and interpersonal skills •Written and verbal communication •Prioritization of workload
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts
Designation: Analyst
Qualifications:Any Graduation
Years of Experience:3 - 5 Years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Candidate who is good in excel and MIS reports are looked at for these skills You will be working on Microsoft SQL Server Reporting Services (SSRS) which is a server-based report generating software system from Microsoft that can be used to prepare and deliver a variety of interactive and printed reports.
What are we looking for? •Microsoft Excel •Chatbots •Data Analysis & Interpretation •Structured Query Language (SQL) •Microsoft SQL Server Integration Services SSIS •Ability to manage multiple stakeholders •Agility for quick learning •Collaboration and interpersonal skills •Written and verbal communication •Prioritization of workload
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts
Qualifications
Any Graduation
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
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