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Order to Cash Operations Associate
Bengaluru
Job No. aioc-s01514428
Full-time
Job Description
Skill required: Order to Cash - Collections Processing
Designation: Order to Cash Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be part of the Order to Cash Team in the role of a Credit & Collection analyst working from the designated work location. You are expected to comprehend the entire credit and collection process, resolve any queries raised by end customers, internal teams, or clients.
What are we looking for? •Problem-solving skills •Process-orientation •Ability to manage multiple stakeholders •Ability to establish strong client relationship •Written and verbal communication • Graduates in Commerce with practical experience in Credit & Collection processes, including Credit Assessment, Credit Hold Review, Dispute Resolution, Credit Risk Management, and Payment Collection. • Possess excellent problem-solving and interpersonal skills to manage customer interactions and resolve disputes. • Demonstrate a quick ability to learn and adapt to new systems, processing transactions following desktop procedures. • Exhibit effective written and verbal communication skills with a passion for addressing customer queries. • Proficient in using MS Office tools such as Excel, PowerPoint, and Word. • Familiar with Tandem, PowerApps • Exposure to Power BI • Creation of DTPs (Desk Top Procedures) • Experience in Virtual Transition.
Roles and Responsibilities: • Handling Escalations • Assessing Customer Credit • Collecting Overdue Payments • Reviewing Credit Holds • Resolving Disputes • Communicating with Customers • Managing Credit Risks • Generating Reports • Supporting Audit Processes • Participating in Daily Huddles • Achieving Quality Targets • Meeting Productivity Goals • Maintaining Average Handling Time • Continuing Learning through My Learnings • Being Open to Sharing Team Workload • Contributing Suggestions for Process Improvements
Designation: Order to Cash Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be part of the Order to Cash Team in the role of a Credit & Collection analyst working from the designated work location. You are expected to comprehend the entire credit and collection process, resolve any queries raised by end customers, internal teams, or clients.
What are we looking for? •Problem-solving skills •Process-orientation •Ability to manage multiple stakeholders •Ability to establish strong client relationship •Written and verbal communication • Graduates in Commerce with practical experience in Credit & Collection processes, including Credit Assessment, Credit Hold Review, Dispute Resolution, Credit Risk Management, and Payment Collection. • Possess excellent problem-solving and interpersonal skills to manage customer interactions and resolve disputes. • Demonstrate a quick ability to learn and adapt to new systems, processing transactions following desktop procedures. • Exhibit effective written and verbal communication skills with a passion for addressing customer queries. • Proficient in using MS Office tools such as Excel, PowerPoint, and Word. • Familiar with Tandem, PowerApps • Exposure to Power BI • Creation of DTPs (Desk Top Procedures) • Experience in Virtual Transition.
Roles and Responsibilities: • Handling Escalations • Assessing Customer Credit • Collecting Overdue Payments • Reviewing Credit Holds • Resolving Disputes • Communicating with Customers • Managing Credit Risks • Generating Reports • Supporting Audit Processes • Participating in Daily Huddles • Achieving Quality Targets • Meeting Productivity Goals • Maintaining Average Handling Time • Continuing Learning through My Learnings • Being Open to Sharing Team Workload • Contributing Suggestions for Process Improvements
Qualifications
Any Graduation
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
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