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The transformative impact of digital health technology

Keeping up with technology-driven change is the biggest factor in creating greater access, ensuring better patient and clinician experiences and improving health outcomes for all.

Why this matters

A shift in how people access and engage health services has shaped new capabilities, increased virtual care and fueled AI to help availability, cost, and scalability of care. Innovation is critical for better health insights, empowered workforces, improved clinical informatics, operational visibility, and enhanced patient engagement. It’s time to embrace the full potential of technology.

DATA
Half

of healthcare executives strongly agree that they have solid alignment between tech and their business strategy, yet

55%

of healthcare organizations have NOT adopted an enterprise-wide strategy to reinvent most functions and business units

<10%

are investing in the infrastructure necessary to support enterprise-wide deployment.

3 ways digital health is changing

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Scaling for success

Viewing gen AI as an experimental tool for isolated use cases is dangerous in this advancing technological landscape. The imperative for AI-driven reinvention has never been greater but more pressing is the need to build an enduring change capability and core competency supported by an operating model, ecosystem, and culture that rethinks how care is delivered by harmonizing humans and technology.

Solving workforce shortages

Healthcare organizations cannot hire or train their way out of the clinician shortage, gen AI can free up time from burdensome administrative tasks. While a digital-first strategy is more of a necessity than an option, its important to think beyond just digital to focus on interacting with patients and employees while utilizing technology to improve experiences and work efficiency.

Transforming patient care

As healthcare rapidly evolves with digital health solutions and generative AI at the forefront, leaders are adopting these technologies to enhance patient care, streamline operations, and free up clinician’s time. Notably, 71% of clinicians and 54% of patients are likely to continue using digital tools, highlighting a shift towards a more efficient, patient-centric healthcare system.

What you can do

Embrace digital health solutions to boost patient care and security. Implement advanced tech and data insights to enhance access, streamline operations, and ensure robust data protection, ultimately improving patient outcomes and operational efficiency.

Transition to EMR cloud systems to streamline data management, reduce operational costs, and enhance patient satisfaction with secure, accessible, and efficient healthcare solutions.

Revamp care delivery by integrating supportive tech and streamlined workflows to alleviate physician stress, enhance patient access, and elevate care quality.

Utilize AI and data to identify disparities, personalize care, and enhance access, ensuring all communities receive equitable health outcomes. Empower decision-making with actionable insights and drive systemic change in healthcare.

Improve patient experiences by offering personalized care, efficient service, and transparent communication. These actions can increase patient loyalty, satisfaction, and ultimately drive better health outcomes.

Implement technology to streamline workflows, reduce burnout, and enhance patient care. Utilize data-driven insights to manage costs and improve efficiency, based on a forward-looking view of what technology and new ways of working can do.

Building a digital core capable of driving reinvention requires coordinated strategic changes across processes, people and technology. The real work is in transitioning from pilot projects to effectively scaling gen AI tools enterprise-wide.

Technology investments that enhance data quality and access, migrate to the cloud and build a robust data-governance framework require long-term C-suite alignment given the broad impact and capital-intensive nature.

Our leaders

Rich Birhanzel

Senior Managing Director – Global Health Lead

LinkedIn

Andrew Truscott

Managing Director – Health, Technology Lead, Global

LinkedIn