Their decision to move the finance and accounting operations to remote work paid off in the long run. This customer is a large high-tech company that manufacturers hardware globally and making this move was no easy task. But thanks to the foresight, swift planning and ingenuity of both organizations, the objective was executed with speed, agility, and success. The close collaboration meant both companies worked together in a productive way to deliver key business outcomes.
For many years, Accenture has collaborated with this company on its financial operations around the globe, covering everything from accounts payable and receivable transactions to closing the books each month, quarter, and year-end. Accenture professionals also assist the company with time and expense audits, procurement operations, purchase requisitions, and much more.
With the virus closing in during early 2020 and the financial quarter ending soon after, the company and Accenture knew time was of the essence in pivoting to remote operations, while also helping ensure business continuity.
Employees who normally headed to offices needed to be swiftly equipped with not only computers, laptops, and broadband access, but also security protocols and procedures – all while ensuring the health and safety of everyone involved.
The logistical challenges were complex. Some employees lived in bustling cities with numerous local Wi-Fi hotspots, while others, lived in remote or hard-to-reach locations.
