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Automotive omnichannel experience solution

Why automotive customer experience matters

83%

of automotive leaders believe digital services will be the key differentiating factor in the automotive industry by 2040

72%

of consumers whose attitudes and behaviors shifted in the past year expect their chosen brands to understand how their needs have changed and commit to addressing them

16%

of revenues in the automotive sector will be from ride hailing, car sharing, or carpooling by 2040

What you can do

Unlock growth and reduce costs by using a digital foundation, using advanced digital-marketing business models and next-generation content. Power that with a content factory creating dynamic content for immersive experiences.

71%

of consumers say that technology is ingrained in almost all aspects of their lives

Unlock new revenue streams from mobility services and activate a direct-sales model across all sales channels, including future-ready, phygital retail experiences.

+90%

increase in conversion rate for customers who engage with augmented reality and 3D technologies

Provide engaging and digital post-purchase services, underpinned by seamless and automated operations.

86%

of customers would change brands for more sustainable aftersales services