Reinventing Human Resources

November 7, 2019

RESEARCH REPORT

In brief

In a digital world, organizations need the right people with the right skills to compete.
New approaches to delivering HR services are driving the democratization of talent management.
Three core priorities can help HR leaders be better prepared for the workforce of the future.
HR teams can be freed up to work more efficiently and innovatively using software and solutions that streamline tasks.

Finding flexibility

Developing the workforce of the future is one of business leaders’ top priorities today. Without the right people with the right skills, organizations will find it hard to differentiate and compete—especially in a digital world. HR departments are the backbone of effective talent management, yet their processes are often labor-intensive and fraught with regulations and risks.

HR leaders should consider three core priorities to be better prepared to manage the workforce of the future: fully embracing digital technologies, proactively partnering to grow operational capabilities, and improving data migration, conversion and quality.

Embrace digital

Digital is here to stay. By enabling new approaches to delivering HR services, driving the democratization of talent management and acting more like a marketing organization, winning HR organizations can fully embrace digital. And once the burden of the extensive time spent on routine processes and administrative work has been lifted, HR executives are freed up to work, not only more efficiently, but also innovatively, using software and solutions that streamline tasks.

Partner proactively

Partnering is fundamental to a sharing economy. Many HR professionals who are turning to the flexible and scalable solutions offered by cloud computing are discovering partnerships of enormous value. Using SAP SuccessFactors and adapting the SAP Business Technology Platform with further add-ons, supplied by SAP partners, HR leaders can not only meet ongoing human capital management challenges, but also rapidly innovate with comprehensive mobile, collaboration, big data and analytic services.

Manage data

In reality, most HR organizations are running multiple applications—such as Excel spreadsheets, Access databases, SAP ERP systems—making the option of cloud migration a complex business. But the issues around data management are the same, whether on premise or in the cloud—maintaining data quality, efficient data conversion and accurate testing. There is no one-size-fits all—like many other solutions, tailoring software to meet the individual needs of the HR operation is often required.

The power of choice

Managing the workforce of the future requires organizations to reinvent HR services—driving their own digital disruption, developing partner ecosystems and better handling the demands of data migration, conversion and quality that are essential to "keep the lights on."

30%

Reduction in project time by improving data conversion and migration

$40K

Savings a year from improved regression testing and reduce testing times

Consistency and quality

All HR and IT departments are looking to achieve high levels of consistency and quality in their personnel data—and aim to optimize their HR systems and processes along the way. By eliminating errors, improving random samples and being more thorough in inspections, companies can improve transparency and reporting—all while achieving considerable gains in efficiency and usability.

Companies should make sure that how they run their HR function meets external as well as internal demands. Above all, they need to handle their day-to-day operations quickly, accurately and with confidence.

"We can now collect representative random samples and conduct tests in a way that enables several colleagues to process errors simultaneously, which saves us a great deal of time."

— MICHAELA KARAKOC, Corporate Applications, E.ON IT GmbH

Three ways to manage the workforce of the future

With functional business apps that provide the exact service an enterprise needs to run human capital management in the cloud, HR professionals can continue to enhance productivity, growth and performance and be better prepared to manage the workforce of the future.