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Ad Sales Rep - Customer Success Workflow - CL12
Dublin
Job No. r00264359
Full-time - Hybrid
Job Description
Accenture: is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
As a Customer Success workflow team member you will support our internal Sales teams on completing tasks that unblock our advertisers and grow our partnership with them, leading to their success on Snap’s advertising platform.
Profile requirements
- A passion for Social media and knowledge of Social media ad products
- Strong attention to detail
- Excellent verbal and written communication skills
- Digital advertising experience
- Strong Excel/Google Suite experience (exporting/formatting data, pivot tables, etc.)
- Proficiency in data analysis and ability to gather insights/recommendations from different sets of data
- Agility in quickly learning new tasks as they are introduced into the program
- Great communication & collaboration skills
- Time management skills: address and unblock client issues within a provided service level agreement (SLA) time window
- Ability to work in a fast paced environment and adaptable to changes
Qualifications
Qualifications
- 6 months' digital marketing experience
- Familiar with ad reporting (benchmarking, brand study set-up, ad hoc requests) and an aptitude for diving into performance data, identifying performance trends and providing upsell recommendations
- Familiar with upselling, such as the Request for Proposal (RFP) and the pitching process
- Knowledge and experience working across the advertising funnel- including with Brand, DR and App advertisers
