Sales Operations Manager with English

Work in collaboration with Client's Sales Strategy Operations lead in designing and governing a reporting function that will equip the operations team with historical and real time performance insights

Drive a positive client experience through thought leadership, continuous improvement and effective project management

Present insights and recommendations to internal and client leadership stakeholders

Lead the EMEA Reporting function

Develop, coach and manage your direct reports to ensure operational excellence

Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance.

Single point of contact and escalation point for Reporting within EMEA

Establish a global Accenture and Pinterest global governance to roll out reporting standardization programs, create a forum for best practice sharing and problem solving Provide additional support to any region facing performance challenges where reporting and analytics interventions need to be strengthened

Maintain program global roster for HC reporting, invoice validation, budgeting, etc.

Reporting key EMEA milestones, challenges and performance on identified OKRs on a regular basis

Specific areas of responsibilities and oversight include

Account Assignments

Account Assignment portion of account transitions.

Regular Updates and Audits of Salesforce hygiene and processes

Transfers due to personnel changes as needed

Project Management and Communication

Manage Incoming requests and sprint management.

Questions regarding the progress, scope, or details or projects, new reporting project requests.

Ownership Sales Credit Disputes

Any escalation relating to account ownership changes, or anything that will affect revenue or sales credit.

Quota setting management

Mid QTR Quota Changes Any account transition requiring quota adjustment, relief etc.

QTRLY Quotas Tasks relating to setting of quotas on both pod and rep level