Skip to main content Skip to footer

RESEARCH REPORT

Reinventing with the Digital Core in Banking

5-minute read

November 29, 2024

Our recent analysis of 83 banks across 10 countries reveals that a “reinvention-ready” digital core is non-negotiable today. Generative AI is an accelerator for banking leaders, enabling them to successfully navigate ongoing change and harness the full potential of emerging technologies.

Explore the anatomy of the digital core

We define the digital core as the critical technology capability that can create and empower an organization’s unique reinvention ambitions.

It enables organizations to accelerate ahead of competition and achieve their ambitions—using the right mix of cloud infrastructure and practices for agility and innovation; data and AI for differentiation; applications and platforms to accelerate growth, next-gen experiences and optimized operations—with security by design at every level.

Image showing the components of a digital core in banking, including Cloud, Data and AI, and applications and platforms, all integrated with security by design.

The good news is that banking executives are preparing…

99%

report technology as the top lever for reinvention, gen AI seen as one of the main drivers.

73%

report that they are accelerating innovation spending compared to the period from 2020 to 2022.

42%

of banking executives are actively engaged in implementing a transformation program.

80% of banking executives plan to use gen AI to reinvent their IT function:

Chart highlighting the impact of generative AI on banking functions, showcasing areas of innovation and efficiency.
Chart highlighting the impact of generative AI on banking functions, showcasing areas of innovation and efficiency.

However, we identified some challenges that executives are concerned about...

The main shortfall for banks is in cloud infrastructure. They are particularly struggling with making apps cloud-native and integrating cloud into work practices, which is essential to build a digital core.

Graph depicting the current adoption level of cloud infrastructure in the banking industry, with a focus on its progress and potential.
Graph depicting the current adoption level of cloud infrastructure in the banking industry, with a focus on its progress and potential.

…and other barriers hindering banks from adopting digital core technologies.

21%

of them identify misalignment of priorities between business and IT as a strong barrier.

20%

identify a lack of skills or talent shortage as hindering.

Barriers impeding the adoption of digital core technologies

Bar chart listing the main obstacles banks face when implementing digital core technologies, such as misalignment of priorities and lack of skills.

Here are 3 key actions for banks to achieve a reinvention-ready digital core:

01

Build an industry-leading digital core tailored specifically to your industry and company

While around 40% of banks report mature development in one or more digital core components, none have been able to achieve maturity across all components simultaneously, which is essential for a reinvention-ready digital core.

Maturity model chart of key digital core components in banking, illustrating the current state and future potential of each element.
02

Boost innovation investments in strategic innovation, including re-engineering systems for machine (AI) operation

Most banking executives plan to allocate ~ 8% of their IT budgets to support new business capabilities, enabling a shift from maintaining operations to fostering growth.

Pie chart showing the distribution of IT budget in banking, emphasizing increased investment in strategic innovation.
03

Balance technical debt liabilities with investments for the future, using programmatic and autonomous methods

To drive growth, banks should prioritize optimizing business and IT processes, enhancing enterprise applications and platforms, and bolstering security measures.

Chart identifying the top factors contributing to technical debt in the banking sector, including inefficient processes and outdated platforms.

And following the 3 actions pays off…

3-8 pts

is the potential return on equity boost that can be achieved by banks

60%

higher revenue growth rate and a significant 40% higher profitability can be achieved by companies (across industries)

Chart explaining the benefits of a strong digital core in banking, including 60% higher revenue growth and 40% higher profitability.
Chart explaining the benefits of a strong digital core in banking, including 60% higher revenue growth and 40% higher profitability.

So, where could reinvention take your business?

For banks facing the dual challenges of innovation pressure and operational efficiency, the transformation towards an industry-leading digital core is essential. By embracing this strategic shift, banks can harness the full potential of generative AI and stay ahead of the competition.

Siam Commercial Bank reimagined data to drive value

Siam Commercial Bank (SCB) unlocks the value of its data to enhance experiences for consumers, optimize operations and fuel future growth.

Read how