Skip to main content Skip to footer

User Researcher - Newcastle

Newcastle Job No. r00240324 Full-time - Hybrid

Job Description

Role: User Researcher

Location: Newcastle

Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Note: The above information relates to a specific client requirement.

As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.  

As a User Researcher, you will:

  • Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects

  • Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders.

  • Aligning user research activities to influence and support decision making

  • Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.

  • Convert concepts and emerging findings into high quality stimulus material.

  • Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.

  • Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.

  • Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

Qualifications

We are looking for experience in the following skills

  • Relevant experience as a User Researcher  

  • You have worked as part of an Agile Scrum team

  • You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process

  • Some experience working with GDS standards would be beneficial

Set yourself apart:

  • Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

What’s in it for you?

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, annual performance bonus scheme (Career Level dependent), private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our partners to enable delivery of the outstanding services we are known for.

About Accenture

We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centres.

With 740,000people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises.

Visit us at www.accenture.com!

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications: Friday 13th December 2024

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

#li-eu

What people are saying about us

"Love love love!

Life at Accenture

Inclusion and Diversity

Our diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Learn More About Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.