Driving reinvention with data & generative AI

Through a new gen AI-powered virtual assistant, customers can quickly troubleshoot product issues, make changes to their order delivery and scheduling, and even manage their software and Geek Squad subscriptions and My Best Buy Memberships™.

Through the power of gen AI, ESPN is scaling the creation and distribution of content to fans across a wider variety of sports games and moments, delivering more content and experiences that individual fans want.

BBVA worked with Accenture to become one of the world’s most customer-centric banks. Using digital technology to reach people where they are has helped them see massive growth. The result? Nearly 50 million customers now interact with the bank through digital channels, and seven out of 10 sales are made digitally.

French do-it-yourself retailer Bricorama is using gen AI to give customers expert advice on their painting projects. Named pAInt, this gen AI shopping assistant saves time, effort and money. Customers can simply describe their project and the platform will suggest paint colors, quantities and more.

Saudi Data & AI Authority (SDAIA) has been working to deploy innovative data and AI solutions in the Kingdom of Saudi Arabia. This has included defining strategies for integrating data and AI into key domains and assisting in the launch of the National Data Management Office to establish foundational, national data and AI regulations.

Gen AI is helping DG MARE increase its productivity as it migrates its IT applications to the cloud. Their IT applications handle a wide range of data, such as fishing vessel locations and fish catch declarations submitted by the 27 European Union member states as well as “non-member third party countries”.