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Accenture SynOps

Reinventing Enterprise Operations

High operations maturity realizes higher value

New paths to growth

SynOps: Powering Growth, Creating Value

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SynOps


Accenture has invested more than $300M over 3 years to develop SynOps, a platform that accelerates the journey to digital, data-driven, intelligent operations.

SynOps is an intelligent platform powered by data, AI and Technology to reinvent business processes and deliver improved business performance.

How SynOps works

Optimizing operations performance

Intelligently monitoring your business in real-time to take action on areas that require improvement, quickly reallocate work, mitigate risk and address potential issues to ensure continuity, service and maximize the path to value.

Improving data-driven decision making

Drawing on data and insights from more than 1,000 client engagements and years of expertise. Integrating advanced analytics capabilities to drive predictive insight-led decisions that deliver targeted business outcomes.

Orchestrating the allocation of work

Increase productivity and efficiency by intelligently allocating work across technology and talent. Software bots and automation handle the repetitive and transactional tasks, freeing talent to focus on critical and strategic initiatives.

Creating an evolved work environment

Bringing our best assets, foundational tools and extensive eco-system partners together with functional and industry expertise across Accenture to innovate and scale faster—unlocking transformational value.

Business Outcomes
Select a business outcome you would like to read more about
Efficiency
Compliance
Growth
Customer
Experience
Productivity
Speed
Cost Saving
Enhanced Supplier
Experience
Accuracy
Visibility
Business Outcomes
NH Hotels: Building 5-star finance operations
Over the past 20 years, NH Hotel Group has grown steadily through organic growth and acquisitions, but it needed to tackle the resulting inefficiencies to improve margins and competitiveness.
Using SynOps, Accenture helped NH transform its finance operating model and establish the foundation for sustainable growth. With intelligent operations, NH has increased productivity by 45% - enabling hotel agents with more time to focus on improving customer experiences.
Read more
Global beauty leader gets a procurement makeover
A leading global beauty company reinvented its indirect procurement function, boosting operational efficiency and generating $50+ million savings, while creating a foundation for a new era of business growth.
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Satisfying the appetite for growth
A global food and beverage company wanted to lower its cost structure and free up cash to fund future growth. Working together, the company and Accenture used SynOps to bring together the best digital technologies, process and industry expertise to develop an intelligent operating model. By moving to intelligent operations for finance and HR processes, the company significantly reduced the number of hours spent on non-strategic activities and saved more than $5 million.

Case studies

Oil and gas company improves productivity by 45%

How data-driven supply chain, finance and HR operations helped increase agility.

Seizing a $1B+ revenue opportunity with SMBs

A global networking technology company creates a new GTM to transform customer experience.

Intelligent operations creates business boost

How a North American retailer used SynOps, cloud-based technology to improve its talent and HR operations.

Human centricity drives retention worth US$3.25m

Delivering an insight-driven customer retention operation for a UK telecommunications provider.​

Improved balance sheet integrity saves $12.3M

How a medical device manufacturer achieved greater efficiencies and control across its finance processes.

Consumer goods giant realizes $1B in savings

Reinventing procurement by moving to a data-driven model.​

The future of auto finance: a smoother ride

A global bank reinvented its auto loans process – boosting car loan sales by 50% and cutting total costs.​
360° VIRTUAL TOUR

A virtual visit

Step inside one of our Centers by taking a 360° virtual reality tour. See our people working in innovative spaces, maintaining streamlined operations and delivering enhanced business outcomes.