Accelerating reinvention to support growth with AI-powered operations

In brief

• Organizations who are reinvention-ready were 3.3x more likely to succeed at scaling high-value gen AI use cases.

• They reported 2.5x higher revenue growth from 2019-2023 than peers with the lowest operations readiness.

• Only 16% of organizations have the highest level of operations readiness.

• Intelligent Operations are enabled by talent, assets & platforms, and methods & processes.

To  thrive, organizations need to reinvent themselves, and our research shows that 92% of C-suite leaders see generative AI is key to reinventing at scale and at speed.¹ Eighty-one percent of executives believe that rapid experimentation is key to scaling gen AI across their enterprises over the next six to 12 months. And 71% say they need to be less risk-averse when it comes to scaling gen AI use cases.²

Operations' readiness helps companies accelerate gen AI adoption, which improves operational efficiency that in turn extends the use of gen AI. It is a virtuous and co-dependent cycle. Each one needs the other to reach its potential and create an enterprise that is reinvention ready.

_Sources:

_{¹ Accenture Pulse of Change Index, 2024}

_{² Accenture Reinventing Enterprise Operations 2024 Survey}