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Account Lead - Accenture Song

Ontario - Toronto Job No. r00256418 Full-time - Hybrid

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Job Description

We are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

You Are:

There is never a typical day at Accenture Song, that’s why people love it here. For this role, you will identify, build and nurture strong, lasting relationships with new and existing clients across our Financial Services client group portfolio and shape our go to market strategy for Accenture Song in Canada. You will be a go-to person for our clients who are excited to partner with us to deliver industry leading customer experiences.

Here’s a snapshot of your responsibilities:

Establish go to market strategies and industry specific offerings in Financial Services to build upon existing relationships and drive new business for Accenture Song.
Act as a customer experience and digital marketing practitioner.
Work closely with our Executive and Senior level clients to understand and support specific needs, objectives and longer-term digital and marketing strategies.
Partner with our Account Leads to develop account specific relationship strategies and call plans for Digital and Marketing.
Collaborate with our network of strategic alliance partners to identify joint business opportunities for our clients.
Oversee business development activities throughout the sales cycle, including origination, pipeline tracking, proposal and bid management for our accounts in Canada.
Partner with our Strategy and Consulting, Technology and Operations teams to bring the best of Accenture to our clients.

Qualifications

Basic Qualifications:

Minimum of 7 years of sales & business development experience with Fortune 500 companies.
Minimum of 7 years of experience in at least one of the following customer experience and marketing spaces; experience design, digital transformation, product development (agile), digital marketing, marketing technology and brand marketing.
Minimum of 5 years of experience in a management consulting firm or similar business model with Fortune 500 clients.
A minimum of a high school diploma or GED is required for this position

Preferred Qualifications:

Superior interpersonal and customer relationship skills and proven ability to work independently and as a team member in a fast environment.
Expert in the ability to direct work collaboratively in a fast-paced, goal-oriented consulting engagement.
Deep experience and understanding of Canadian Banking (retail/consumer, commercial, wealth, capital markets) and/or Insurance (life, property & casualty)
High energy level, sense of urgency, decisiveness and ability to work well under pressure.
Passion and strong understanding for customer experience and digital trends transforming the space.
Understand broader CMO agenda and how digital fits within the overall marketing scope.
Experience and understanding of key technologies and platforms including but not limited to Adobe, Salesforce
Experience and understanding of key topics: CDP, Personalization, Mobile Applications, and Customer Experience
Demonstrate strong oral, written, and presentation skills to business and technical audiences, including expertise in consulting documentation (e.g. Word, PowerPoint, Excel) to create effective story-telling
Experience leading teams of people through complex sales cycles.
Client relationship skills and strong business development acumen; ability and experience to lead RFP responses.
Post Secondary degree in (or related) areas such as Marketing, Finance, General management, Strategy, Digital business, eCommerce, Customer-relationships etc

Our Commitment to Inclusion & Diversity

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

Job candidates are not required to disclose any offence for which a pardon has been granted.

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