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SuccessFactors Performance and Goals Consultant
Job Description
We Are:
Accenture has the largest SuccessFactors services practice and one of the highest numbers of certified consultants. Additionally, it is the oldest SAP SuccessFactors partner and has the most experience. Our proprietary Intelligent Enterprise Solution for Talent and HR includes continually updated functional and industry best practices that helps lead our clients to big wins. Our clients commend us for our strong partnership focus and commitment to their success. We also bring the “New” to life using design thinking, agile development methodologies, and the latest smart tech for SAP when it comes to automation and AI. You will get the chance to work in our fast growing and dynamic Canadian practice, with a wide range of top clients across all industries.
You Are:
A transformation expert with the knowledge to assist clients in overcoming the challenges of digitization. Your human-centric approach, creativity, and analytical prowess enable you to solve complex business problems. You excel in detailed workstream analysis, target technical planning, and landscape architecture. Your strong communication and people skills motivate team members to excel.
As a SAP SuccessFactors Performance and Goals (PMGM) consultant, you will work closely with business stakeholders to understand their performance and talent management needs and deliver a tailored solution using SuccessFactors. In this role, you will actively identify and pursue innovative opportunities/approaches to create and deliver (internal and external) client value. You'll ensure that your team's work is innovative and brings value, leveraging Accenture’s offerings and best practices to all engagements. You will synthesize complex information to identify trends and potential issues and quickly isolate root causes, demonstrating comfort with complexity, ambiguity, and uncertainty while adapting to changing circumstances. The ideal candidate will specialize in implementing and optimizing SAP SuccessFactors' Performance & Goals (PMGM) module, ensuring that clients achieve streamlined and effective performance management processes
Key Responsibilities:
- Collaborate with business stakeholders and HR teams to gather and analyze performance and goals management requirements.
- Design, configure, and implement SAP SuccessFactors Performance & Goals (PMGM) solutions in line with client business needs.
- Ensure successful integration of the Performance & Goals module with other SAP SuccessFactors modules, such as Employee Central, Compensation, and Succession Planning.
- Customize goal libraries, performance forms, and workflows to align with the client’s performance review cycles, competencies, and business objectives.
- Provide expert guidance on best practices for performance management, including setting goals, conducting reviews, and fostering continuous feedback and development.
- Lead and support data migration and validation activities for Performance & Goals, ensuring data integrity throughout the process.
- Conduct system testing, troubleshooting, and issue resolution to ensure the optimal functionality of the solution.
- Prepare and deliver end-user training materials and workshops, ensuring HR teams are equipped to use the Performance & Goals module effectively.
- Stay up-to-date with SAP SuccessFactors releases and new features, advising clients on enhancements and improvements.
- Participate in project planning, timelines, and reporting, ensuring project milestones are met.
- Provide post-go-live support to clients, resolving any technical or functional issues and advising on future improvements.
Qualifications
Qualifications:
Experience:
- Atleast 3+ years of experience implementing SAP SuccessFactors Performance & Goals (PMGM), with at least one full-cycle implementation.
- Deep understanding of performance management processes, including goal setting, performance reviews, continuous feedback, and development planning.
- Excellent problem-solving skills, with a strong ability to identify and resolve system issues and errors.
- Strong communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
- Ability to work independently or as part of a team in fast-paced project environments.
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Technical Skills:
- Strong knowledge of SuccessFactors configuration, especially in goal plan templates, performance form templates, and calibration sessions.
Leadership Skills:
- Strong project management skills with the ability to lead cross-functional teams.
- Demonstrates awareness of the different ways individuals relate to change and provides the appropriate support and guidance
- Provides guidance and direction that is in the client's (internal and external) best interest, ensuring client-centric solutions.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Keeps project objectives and goals in mind while ensuring team decisions create a collective sense of purpose.
- Proactively mitigates risks by identifying potential pitfalls and developing strategies to avoid them, considering the client’s risk tolerance.
- Balances work priorities to ensure high performance and timely execution while actively identifying opportunities for team development.
- Uses discretion when handling sensitive matters and mediates discussions to reach outcomes that achieve shared goals based on multiple perspectives when resolving a conflict
- Adapts quickly to changes, maintains flexibility, and is comfortable with ambiguity, demonstrating eagerness to learn and grow.
- Holds self and others accountable for decisions, risks, and outcomes while maintaining a strong sense of ethics and responsibility.
- Collaborates effectively across teams and boundaries, builds relationships, and shares knowledge to achieve common goals.
- Communicates clearly and effectively, simplifies complex ideas, and adapts communication style to fit the audience and medium.
Whats In It For You:
- Competitive benefits, including a fair and balanced parental leave policy.
- Fantastic opportunities to develop your career across industries with local and global clients.
- Performance achievement and career mentorship: our performance management process focuses on your strengths, progress and career possibilities.
- Opportunities to get involved in corporate citizenship initiatives, from volunteering to charity work.
Compensation at Accenture varies depending on a wide array of factors , which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired in selected locations.
Information on benefits is here.
Role Location: Vancouver
Annual Salary Range: $73,300 to $155,000
Locations
Alberta - Calgary, British Columbia - Vancouver, Ontario - Ottawa, Ontario - Toronto, Quebec - Montreal