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SuccessFactors Technical Onshore Consultant
Quebec - Montreal
Job No. r00235413
Full-time - Hybrid
Job Description
Title: SAP SuccessFactors Functional/Technical Consultant
Location: Montreal or Missisaug
We are:
The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.
Stronger together!
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.
The value for our clients and our people
For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.
For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.
Key Responsibilities:
- Manage the day-to-day operations of various SuccessFactors modules, ensuring smooth functionality and availability.
- Provide application support, issue resolution and root cause analysis for incidents related to the various SuccessFactors modules.
- Collaborate with stakeholders to gather requirements, analyze business processes, and recommend solutions to optimize the SF processes and functionality.
- Configure and customize the SAP SuccessFactors according to business requirements and best practices.
- Assist our clients in administration of HR Processes via SuccessFactors, for example administration of Annual Compensation, Performance, and Talent Management Processes, and administration of Learning assignments, scheduling and completions.
- Conduct regular system maintenance activities such as patching, upgrades, collaborating with vendor support team to troubleshoot issues
- Work with clients and colleagues to assess impact and recommend design changes to SuccessFactors solutions to accommodate SF upgrades and client driven enhancements.
- Implement enhancements and new features within various SuccessFactors modules, including integrations with other HR systems.
- Work with clients, vendors and team mates to gather requirements, develop & maintain specification/design documentation for system configuration, interfaces, reports, conversions, security roles, processes, SDLC documentation and user guides.
- Develop & maintain test scenarios and scripts
- Execute test scenarios and document results
- Troubleshoot and remedy application config and data defects
- Schedule and monitor Interfaces
- Design, build, test, deploy, schedule and execute HR reports
- Assist our clients and project teams implementing SuccessFactors solutions, greenfield (new implementations) and brownfield (extending live SF solutions with new processes/capabilities/modules).
- Provide training and knowledge transfer to end users and support teams as needed.
- Act as a subject matter expert for SAP SuccessFactors, staying updated on product releases, new features, and industry best practices.
- Participate in project planning, change management, and implementation activities for upgrades, enhancements and changes.
- Knowledge on SSO integration, IAS/IPS, VLS Configuration.
- Proficient in SuccessFactors import tools, methodology and best practices for mass changes and data uploads
-Perform mass changes to Employee data, and to Job, Compensation, and Organizational architecture data
Qualifications
Here’s what you need:
- Minimum 1 year of HR transformation, technical support or HR process/technology consulting experience, or 5 years of equivalent industry experience
- Minimum 2 years of SuccessFactors experience in any of the following areas:
- Onboarding 2.0
- Recruiting Management & Marketing
- Compensation & Variable Pay
- Performance & Goals Management
- Learning Management
- Talent Management (Succession Planning and Career Development Planning)
- Employee Central
- Employee Central Payroll or SAP on-prem Payroll
- SuccessFactors Data conversion experience
- HR Integration Experience (Functional Design and/or Integration/Tech Lead experience)
- A Bachelor’s Degree
- This role is in our Local ATCs (Montreal) and will require on-site work 2-3 days per week
- English is required for this position as this role will have significant interaction with multi-national teams and clients hence English is the common language across our Global Enterprise.
Bonus points if:
- Fluency in French and English
- You’ve got external consulting experience
- You know how SAP’s business development process works and you can help clients understand how SAP will help their company do more
- You can grasp a solution, talk about its business objective, understand Agile, iterative and SDLC Methodologies and configure the solution and tools
- You’re great at working creatively and collaboratively in a problem-solving environment
