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Service Delivery Lead

Ontario - Mississauga Job No. 12827487 Full-time - Hybrid

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 plus people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data, and intelligence to revolutionize their operating models. 

Operations is one of four services that make up one Accenture –the others are Strategy and Consulting, Interactive and Technology. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights

 Sales Delivery Lead

  • Own total program performance against sales targets/client success measures 
  • Lead client relationship management, drives optimization of go-to-market strategy, calibrate goal achievement expectations, provide strategic leadership, and seek to grow scope of engagement over time 
  • Provide timely reporting on program success and share insights on growth opportunities  
  • Recognize obstacles and pivot to create new solutions and strategic direction to exceed client expectations  
  • Communicate and strategize with team to implement deliverables 

This is a hybrid role based in Mississauga, ON

Qualifications

Basic Qualifications 

  • Minimum 4 years of program or inside sales management experience 

Preferred Qualifications 

  • Bachelor's degree 
  • Elevated client-facing engagement and/or business consulting experience 

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