Azure Specialist

Accenture Bulgaria is expanding, and we are on the lookout for a motivated colleague to join our team.

The role is open in various locations such as Sofia, Plovdiv, Varna, Ruse and Burgas

Would you love to build expertise around the leading, next generation cloud and AI services?  You will be empowered to shape customer relationships for Microsoft's customers. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships.

Key Responsibilities:

• Build coalition of support (IT and business) with customer.

• Digital Transformation Leader and Operational Excellence.

• Portfolio Management: Manage a dedicated portfolio of customers.

• Operationally Excellent: Follow processes, systems, and documentation as expected; identifies issues or barriers to efficiency. Recommends improvements and partners to implement solutions.

•  Value Creator: Identify and articulate business value of role and solutions for customer organization through demonstrations, storytelling, etc. to provide evidence of business value in the customer environment.  

• Consumption: Conduct analyses into what customers are using versus needs. Drives greater consumption with customers based on analysis of both usage and needs.

• Technical Acumen: Apply deep technical knowledge and customer insights to support Customer projects and goals. Architect solutions to meet business and IT needs

• Executive Presence: Engage with and influence business and IT decision makers by providing feedback or insights to help customers define and realize their digital and business transformational targets. Influences others to help meet customer needs and prioritize efforts accordingly. Recognizes systemic issues to resolve.

• Technology Strategist: Leverage best practices to guide customer strategy and future growth for Microsoft by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, customer blockers, or mitigation strategies.

•  Virtual Leader: Orchestrate activities across Microsoft and Partner resources to maximize business results and customer success.

• Customer Obsessed: Be the Voice of the Customer; Share customer insights, best practices, and connect with internal teams to remove key blockers.

• Build Customer Knowledge: Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners.

• Leading at the Edge: Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers

• Cooperative Spirit: Meet and exceed targets for net-new revenue and sales pipeline; Accurately forecasting new usage and/or churn risks that impact portfolio pipeline.

• Readiness: Maintain technical skills and knowledge of market trends and competitive insights.

• Microsoft Advocate: Be an Azure Platform evangelist with customers, partners and external communities.