Comms & Media Industry - Telecommunications Management Consultant

Industry Experience:

• Candidate should have at least 2 years of experience working directly with consulting or service provider firms in the telecom, media, or technology industry (mandatory).
• Prior experience in the following areas (all or some) will be a plus:
  • CRM Implementation, Order Management, Billing, Provisioning, Collections, Channels, Customer Care, Lead to Cash process.
  • Digital Transformation, Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas
  • Cloud BSS: Knowledge of platforms like AWS, Azure, SFDC, GCP, ServiceNow
  • Data Management with AI.
  • Intelligent Customer Service Automation

Skills in one or more of the following roles:

• Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers
  • Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations
  • Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders
  • Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers
  • Data management, dashboard creation and maintenance, use of AI and Gen AI.
  • Python, SQL, HTML programming skills.

Other required skills:

• Communication and Presentation - Plan and deliver well-structured oral and written communications
• Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges
• Stakeholder Management - Manage mid-level to senior client leadership and lead conversations
• Team management skills with an ability to engage effectively with multiple stakeholders
• Strong program management skills

📌 ¡A unique workplace. Discover the benefits we have for you!

🍔 Credits at PedidosYa

👩‍⚕️Health insurance - Swiss Medical

💻 Connectivity and Electricity Services

💪 Gym VIP Pass

🗓 Days off from the first year of service

🌎 Flexible holidays

💯 Flexible Work Shift

📚 Bonus in Higher Education certifications

🎂 Day off on your Birthday

🏆 Bonus

‍‍‍👨‍👩‍👦‍👦 Paternity & Extended Maternity Leave

💰 Daycare reimbursement

➕ more benefits

🏢 We have offices in CABA, GBA Norte, La Plata, Mar del Plata and Rosario! We also have several position that are 100% remote, so you can join us working from home!

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We have areas of value for your growth, both professionally and personally. You can access exclusive courses and certifications.

🌈 AT ACCENTURE, EQUALITY DRIVES INNOVATION

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All decisions regarding the job selection process will be made without any distinction, exclusion or preference based on race, color, gender, sexual orientation, disability, age, religion, political or union opinion, nationality or socioeconomic origin, or any other another provided for in current legislation, which has the effect of nullifying or altering equal opportunities or treatment between candidates.